Glossary

"A" Grade Garment - These are brand new uniforms that have not previously been issued to another customer.

"B" Grade Garment - These uniforms have been previously issued to another customer. They should be in good and usable condition.

"C" Garment - These uniforms are damaged beyond industry standards. They may be used in high damage environments to reduce overall cost....

168 - This is a shorthand term to refer to a manned security coverage plan or Schedule that provides 24/7 coverage with one (1)...

208 - This is a shorthand term to refer to a manned security coverage plan or Schedule that provides 24/7 coverage with one (1)...

336 - This is a shorthand term to refer to a manned security coverage plan or Schedule that provides 24/7 coverage with two (2)...

40-Hour Week - This is the most common and basic work week length in the manned security industry (generally comprising five 8-hour workdays)....

504 - This is a shorthand term to refer to a manned security coverage plan or Schedule that provides 24/7 coverage with three (3)...

8-Hour Shift - This is the most common and basic shift length in the manned security industry. In some cases, a standard 8-hour shift will...

Abuse, Damage or Ruin Charges - These are charges for merchandise which was either deliberately ruined or damaged beyond normal wear and tear. Uniform companies...

Access Control or Access Control System - A security system installed at a site to provide access to authorized individuals or deny access to those not verbally, visually,...

Aeration - The process used to ventilate a structure or container that has been fumigated. This process must be completed by a Licensed...

Alarm Receiving Center (ARC) - A center that receives information from alarm systems. These centers (also commonly known as central station) are manned...

All-inclusive Rate or Flat Rate - A monthly or per haul rate that is void of any additional charges/fees such as Administrative, Container Usage, Disposal,...

Area Supervisor or Field Supervisor or Area Captain - An overhead supervisory position that is not associated with a specific client account – but instead oversees or assists...

Area Vice President or AVP - This is a field executive position at a security vendor. An AVP is usually responsible for one or more Field Offices in a...

Armed or Armed Officer - This refers to manned security services where the security officers are equipped with a firearm (gun) while on duty. Typically,...

Auto-Renewal, Evergreen or Rollover Clause - A contractual provision that automatically extends a contract beyond the initial or current term. Beware—standard waste...

Automatic Replacement Percentage (ARPL) or Inventory Maintenance (IM) - This is a percent of the inventory that will be charged automatically to the customer each delivery for replacement of a...

Bailer - A piece of equipment used to compress and form recycled material into bales.

Ballistic Vest or Body Armor or Bulletproof Vest - A ballistic vest is a piece of equipment worn on the torso that is intended to protect the wearer against bullets and other...

Basis - Cost difference between Henry Hub (see “Henry Hub (HH)”) and point of reference, or delivery point.

Baton - This is a handheld defensive weapon that is a cylindrical club made of wood, rubber, plastic, or metal, which can be used...

Bill Rate - This is the hourly rate charged to a customer by a manned security provider for an hour of labor, by position. It is different...

Billable Overtime - This is Overtime that is both payable to the security officer at overtime rates AND billable to a client at overtime bill...

Blend - This is a term associated with garments that are a blend of two or more fabrics. Generally, is it used to describe a 65%...

Body Armor - See “Ballistic Vest”.

Branch Manager - This is typically a senior manager position at a security vendor, just below the executive level. A Branch Manager typically...

Branch or Branch Office - This is a typically a small regional office of a security vendor. Branch offices are usually managed by a Branch Manager...

Branch, Depot or Satellite - This is a uniform provider location that does not process merchandise. These are typically outposts where clean merchandise...

Bulky Waste - Large items of municipal solid waste such as appliances, furniture, large auto parts, tree stumps etc., which cannot be handled...

Bulletproof Vest - See “Ballistic Vest”.

Capacity - How much maximum instantaneous energy will be needed for operations.

CCTV – Closed Circuit Television - The use of cameras to transmit a closed signal to a specific end point. The signal is not ‘open’, so it can only be received...

Change Rate - Contractual pricing based on a change of garments, not the total inventory. I.E. An employee is assigned 11 shirts, but only...

Changes - This is the number of workdays for a given employee that need to be covered by the uniform program. If an employee works...

Clean-Out - A treatment designed to remove all pests from a facility, usually done at the onset of a new account start up, and which...

Client Service Manager (CSM) - See “District Manager”.

Closed Site - A location that is entirely surrounded by a barrier and by a CCTV system covering all areas. The barriers must be secure,...

Cloth Roll Towel (CRT) or Long Continuous Towel (LCT) - These are cloth towels typically used to dry hands in the restroom of a manufacturing environment.

Collection - The process of picking up waste from residences, businesses, loading them into a vehicle, and transporting them to a processing...

Commodity - The physical electrons or methane molecules.

Commodity - A waste stream that has some recycling market value.

Commodity Rebate - Monies refunded to a customer based on the value of the recyclable materials recovered.

Composting - The controlled, organic digestion of materials such as grass clippings, food wastes, and lawn debris.

Construction and Demolition Waste - Waste that is primarily received from construction sites. Some examples of C&D waste include concrete, drywall, rebar,...

Consumer Price Index (CPI) - This is a public index produced by the Federal Bureau of Labor statistics relating to inflation. Beware: standard waste agreements...

Container Service or Container Use Fees - A hauler-added fee or surcharge represented by vendors as reimbursement for their container ownership and maintenance ac...

Cotton - This term is generally used to describe a garment that is 100% cotton. These uniforms are used in a heavy manufacturing environment,...

Cubic Footage - Calculated as length X width X height, this calculation is used to determine volume to be treated for foggings and fumig...

Cubic Yard (CY) - Measurement (length X width X height) frequently used to for waste volume and/or container size.

Customer Owned Good (COG) or Not Our Goods (NOG) - These are items the customer owns and turn in to the uniform company for cleaning. Charges for cleaning COG or NOG products...

Damage - See “Abuse.”

Defoliating - Killing or artificially accelerating the drying of plant tissues, with or without causing abscission.

Depot - See “Branch.”

Deregulated Market - Open market; able to “shop” commodity.

Detector - Part of an intrusion detection system, a detector recognizes an incident or event on a site. A detector does not record footage...

Device - Any trap or tool used to capture or track movement of a pest, e.g., snap traps, glue boards, light traps, etc.

Digital Key/Key Fob/Fob - This is a portable device used by security installers and integrators to ‘set’ or ‘unset’ a security system or remotely...

Digital Video Recorder (DVR) or Network Video Recorder (NVR) - Both act as a video recorder and central point for CCTV systems.

Direct Sale Products - These are items purchased outright—and not rented—by the customer.

Disposal Fee - A fee charged to the customers at a landfill or transfer station, usually associated with roll-off activities.

District Manager (DM) or Client Service Manager (CSM) - Security & Guard - This is an operations position within a security vendor’s structure that is responsible for managing all aspects of service...

District Manager (DM) or Route Manager (RM) - Waste & Recycling - This is the direct supervisor of the employees who perform the actual hauling activities.

District Manager (DM), Route Manager (RM) or Service Manager (SM) - Uniform Rental - This is the direct supervisor of the delivery personnel for the uniform provider.

Driver, Route Sales Representative (RSR) or Service Sales Representative (SSR) - This is the person that makes the weekly deliveries to the customer and is generally responsible for servicing the accou...

Drum - A container or a barrel (typically mild steel or plastic) in which special or hazardous waste is stored.

Emblem - This is the common term for a name tag or a company logo that is sewn on the chest of uniforms.

Emblem Charge - These are the fees assessed to purchase and apply name tags (name emblems) or company logo’s (company emblem.

End User/Customer/Client - An individual or company who makes use of the services provided by security provider. They will have entered into a contractual...

Environmental Charge - Waste & Recycling - A vendor-added fee or surcharge not sanctioned by any governmental agency. Waste disposal vendors frequently represent this...

Environmental Charge, Fuel Surcharge, Service Charge or Wastewater Charge - Uniform Rental - These are various fees assessed by uniform providers to cover items such as gas, utilities and wastewater fluctuations. This...

Event - In an alarm-monitoring scenario, an “Event” starts when an operator answers an alarm. One event may contain many alarms...

Evergreen Clause - See “Auto-Renewal”

Evergreen, Auto-renewal, or Rollover clause - This is a clause in the agreement that can automatically extend a contract beyond the initial end date. Beware—standard...

Exchanges or Size Changes - This is a request from a uniform wearer to change the size, color or style of existing garments. It requires the uniform...

Extra Pickup (XPU) - Extra pickup of a regularly scheduled container (over and above the scheduled frequency).

Extra Yardage - Extra waste picked up outside the container and charged by the estimated quantity of cubic yardage, as determined by the...

Facilities Services Products (FS) - These are products such as mats, mops, shop towels and other products supplier by uniform vendors which are not garments...

False Alert or False Alarm - A false alert is when an alarm condition is raised but the condition is cancelled by the remote alarm receiving center. A...

Field Office - A larger main regional office of a security vendor. Field offices are usually managed either by a General Manager or an Area...

Fixed Price - Same cost for every unit of electricity or natural gas. Some or all elements (commodity, transmission, compliance, etc.)...

Flame-Resistant Clothing (FRC) or Flame-Resistant Garment (FRG) - This is a request from a uniform wearer to change the size, color or style of existing garments. It requires the uniform...

Flat Rate - Uniform Rental - This is a flat fee assessed for a particular inventory of clothing. If a contract calls for a change rate of $1.00 and an...

Flat Rate - Waste & Recycling - See “All-inclusive Rate”

Flow Control - Laws and ordinances used to direct solid waste to a certain facility for disposal.

FLSA - This stands for Fair Labor Standards Act, which is a United States labor law that created the right to a minimum wage, and...

Fogging - A space treatment intended to kill insects or spiders on contact but which does not penetrate walls and packaging.

Foot Patrol - This is a walking route that a security officer would take during his/her shift to check places of interest, concern, or...

Franchise Area - A defined and restricted area where the solid waste activities and pricing are controlled by a municipal body. Customers...

Front-End Load (FEL) - The most common type of vehicle and container combination in which waste is dumped into the top front area of the truck as...

FSMA - Food Safety Modernization Act. FSMA shifted the focus from responding to foodborne illnesses to preventing them and impacts...

Fuel Surcharge - Uniform Rental - See “Environmental Charge.”

Fuel Surcharge - Waste & Recycling - A hauler-added fee or surcharge not sanctioned by any governmental agency. Waste haulers typically tie this charge to the...

Fumigation - A space treatment using deadly gas to penetrate walls and packaging in order to kill any and all insects that may be located...

Functional Camera or PTZ - Functional cameras are very important for the remote monitoring station or SOC as they allow operators to pan, tilt, and...

Fungicide - Any substance that kills fungi or inhibits the growth or reproduction of spores.

Fungus/Fungi - Any member of the group of eukaryotic organisms that includes unicellular microorganisms such as yeasts and molds, as well...

General Manager (GM) - Security & Guard - This is an executive position – typically the most junior executive level in a security vendor’s hierarchy. A General...

General Manager (GM) - Uniform Rental - This individual is typically the head of the supplier’s processing operation and is the supervisor of the managers who...

General Manager (GM) - Waste & Recycling - This individual is typically the supervisor of the managers who oversee the service personnel and the administrative functions...

GFSI - Global Food Safety Initiative. GFSI sets the standard for food safety worldwide and is the governing body that certifies...

GSOC - Stands for Global Security Operations Center. Typically pronounced “JEE-sock”. See “SOC.”

Guard - See “Security Officer.”

Guard Card or Guard License or License - In most U.S. states, a security officer must acquire and maintain a license from the state or county in which they live or...

Guard Tour or “Tour” - This is a predefined patrol route that a security officer is expected to perform at least once (but usually multiple times)...

Guard Tour System - This is typically an electronic, handheld device or smartphone app that allows a security guard to scan points along a predetermined...

Hauling Fee - A fee charged to roll-off accounts, calculated based on the amount of time it takes to pick up roll-off container(s) or compactor(s),...

Hazardous Waste (HW) - Manifested waste materials such as harmful liquids, powders or solids that must be treated to make them inert, and which...

Hedging - The act of fixing all or a portion of electricity or natural gas consumption.

Henry Hub (HH) - The most liquid natural gas trading hub in the US, serving as a benchmark for natural gas prices around the world.

Hours per Week (or HPW) - This refers to Hours per Week of security services, which means the total number of billable labor hours provided by security...

Household Hazardous Waste (HHW) - Small quantities of materials such as paint, pesticides, herbicides and flammables used in common everyday applications,...

ID Tape - This is a tag pressed onto the garment which identifies the route number, the account number and the employee number.

In the Rate(s) or In-Rate - This refers to any Non-Labor charges that are included in the overall hourly Bill Rate for security services. These charges...

Incident - An incident is not the same as an alarm. An incident is when footage or alarm data signifies to the security operator that...

Index - Floating, market-based rate driven by supply and demand.

Insect Light Traps (ILTs) - The light traps that are installed on the inside of a facility to attract insects and catch them on glue boards.

Insects - A class of invertebrates within the arthropod phylum that have a chitinous exoskeleton, a three-part body (head, thorax and...

Installer/Integrator/Maintainer - An individual or company responsible for installing a security system. In most instances the installer will also be responsible...

Integrated Pest Management (IPM) - An ecosystem-based strategy that focuses on long-term prevention of pests or their damage through a combination of techniques...

Inventory Maintenance (IM) - See “Automatic Replacement Percentage.”

Investor-Owned Utility (IOU) - Vertically-integrated, for-profit entities that own and generate power, transmit the electricity once it is generated, and...

IP Camera - An Internet Protocol (IP) security camera is a digital camera that can send and receive data via a computer network and the...

Item Code - This is an alpha numeric code that identifies the rental or direct sale item.

Keyholder - Individual(s) or a company authorized by the client/end user/customer to be contacted by the remote monitoring station or...

Kilowatt (KW) - Maximum instantaneous power draw over 15-, 30- or 60-minute period.

Kilowatt-hour (kWh) - Electricity unit of measurement. 1 kilowatt-hour = 1 kilowatt of electricity consumed for one hour.

KPI or Key Performance Indicator(s) - KPIs are measurable expectations written into contract documentation that are intended to hold security vendors accountable...

Labor or Labor Rate(s) - Labor rates are the charges billed to a customer that are directly related to hourly labor performed by security personnel....

Landfill (or “Dump”) - A low area of land that is built up from deposits of solid refuse in layers covered by soil.

Lease Program - This program is designed to provide merchandise to a customer that does not wish to have a cleaning service but also does...

Least-Toxic Alternatives - Pesticides are ranked by toxicity level to humans, mammals, and beneficial organisms. The least-toxic alternative pesticide(s)...

License - See “Guard Card”.

Licensee - A pest control professional who is licensed by his/her state’s Department of Agriculture and is the responsible party under...

Linear Footage - Measurement used to calculate exterior footage for termite or power spray treatments. Linear Footage is the straight-line...

Liquidated Damages - Uniform Rental - This is a payment of an agreed upon sum of money as damages for breaching a contract. Beware: liquidated damages in standard...

Liquidated Damages - Waste & Recycling - This is a payment of an agreed upon sum of money as damages for breaching a service agreement. Beware–standard waste...

Local Distribution Company (LDC) - Entity which owns and operates the distribution system of poles, wires and/or pipes. LDCs themselves are always regulated,...

Lock Bar - An optional feature of front-load containers that allows a customer to lock the container. When the container is raised up...

Long Continuous Towel (LCT) - See “Continuous Roll Towel.”

Loss Charges - These are charges for merchandise that was lost by the customer. This is another revenue stream for uniform providers and...

Manned Security - When security guards are employed to be physically present at a site. This is different from remote monitoring or alarm monitoring,...

Margin - This is the difference between cost incurred by a security vendor for an item or service and the amount that vendor bills...

Mark-up or Markup or Mark-up Percentage - This is a charge or fee, usually determined as a percentage that is billed above the base cost of either Labor or Non-Labor....

Material Recycling Facility (MRF) - A facility where recyclable commodities are dumped, sorted, bailed and marketed for reuse.

Mating Disruption - Lures containing certain sex pheromones placed strategically around the interior of a facility to prevent insects from finding...

Methane - A gas byproduct generated through natural decomposition of solid waste. In landfills, this gas is accumulated and either...

Missed Pick-up (MPU) - Normally scheduled service that has been missed.

Monitoring Platform - The software suite an operator will use to provide monitoring for a site – usually one specifically for CCTV monitoring...

Monitors - Typically glue boards which capture rodents or insects and are placed temporarily, if and when a pest issue is suspected...

Monthly Container Yards (MCY) - Unit of billing calculation that identifies the monthly amount of container capacity (i.e. 1-4yd X 3 services per week X...

Municipal Solid Waste (MSW) - Typical non-hazardous waste that is disposed of at any Sanitary Landfill, Subtitle D Landfill or Transfer Station.

NBOT or UBOT - Non-Billable Overtime or NBOT (sometimes pronounced “EN-bot”) is overtime that must be paid to a security officer for...

Non-Billable Overtime - See “NBOT”, above.

Non-Labor or Non-Labor Charges - These are charges billed by a security company for anything that is not directly related to hourly labor. Typical non-labor...

Not Our Goods (NOG) - See “Customer Owned Goods.”

Nuisance Alarm - An alarm received by a remote monitoring station or SOC, the cause of which cannot be identified and is thus filtered out....

OC Spray or Pepper Spray - OC stands for “oleoresin capsicum”, which is a compound that causes irritation to the eyes, nose, and throat. OC spray...

Officer - See “Security Officer.”

Old Corrugated Cardboard (OCC) - Box or packing material which has two outer layers enclosing a corrugated piece of cardboard. This waste stream generally...

Open Market Area - An area where waste service customers are free to select any vendor and negotiate services and pricing without municipal...

Open Site - These may be premises that do not have a full and secure barrier around the site’s perimeter. For example, business parks...

Operations Manager - This position typically reports to a District Manager or Client Service Manager and handles most or all of the scheduling...

Operator Node, or Station, or Desk - A desked area from which a security operator works. This area may include monitors to observe CCTV footage, computer terminals,...

Outside the Rate - See “Pass-Through”.

Oversize, Special Size or Undersize Garment Charge - Extra charge for garments that are not standard stock sizes. I.E. a 58×30 pant or a 6XLL shirt.

Overtime - Under the terms of the FLSA, if a security officer works more than 40 hours in a single workweek, he/she is eligible to be...

Pass-Through or Pass-Through Charge(s) - These are generally Non-Labor Charges that are billed to a client in addition to the regular labor rate (instead of being...

Patrol - This refers to a route that a security officer would take during his/her shift to check paces of interest, concern, or vulnerability....

Pepper Spray - See “OC Spray”.

Peripheral Charges - Uniform Rental - These are fees outside of standard rental. They include loss, damage, prep, emblem, etc. These create the largest variance...

Peripheral Charges - Waste & Recycling - These are fees outside of standard base service rates. These fees represent the largest variance and potential increase to...

Personal Protective Equipment (PPE) - Pest Control - PPE specific to the pest control industry includes apparel and devices worn or used to minimize human contact with pesticides...

Personal Protective Equipment (PPE) - Security & Guard - These are items provided to an employee to satisfy safety standards in a particular environment. Examples are safety glasses,...

Pest - Organisms that damage or interfere with desirable plants in our fields and orchards, landscapes, or wild lands, or damage...

Pesticides - Any substance or mixture intended to be used for defoliating plants, regulating plant growth, or for preventing, destroying,...

Pheromone Trap - Traps that contain a lure with a pheromone or scent that an insect would be attracted to. Insects are caught on a glue board...

Plant or Processing Facility - This is the location where rental merchandise is cleaned and returned to the service representative for delivery.

Power Spray - A liquid treatment performed to the exterior of a facility using a truck mounted power rig which delivers a large volume...

PPE - See “Personal Protective Equipment”.

Price Increase - This is an increase to the hourly bill rates invoiced to a customer as part of a service agreement. Price Increases are typically...

PTZ - See “Functional Camera”.

QBR or Quarterly Business Review - This is presentation given by a security vendor on a quarterly basis to a specific client that is intended to be a summary...

Rear-End Load (REL) - The 2nd most common type of vehicle and container combination, with REL vehicles waste is dumped into the back of the truck...

Recyclable Material Offset - Hauler invoice item that refers to a rebate or charge corresponding with the current market value of the recyclable mate...

Recyclables (RECY) - Materials such as glass, plastic, aluminum, cardboard or paper that can be reused or converted to new stock material for/by...

Regional Transmission Operator (RTO) - Entity responsible for overseeing high-voltage transmission and coordination of the electricity grid, and manager of the...

Regulated Market - Closed market; commodity supplied and delivered by a Local Distribution Company (see “Local Distribution Company”). Conversely,...

Relief Officer - This is an officer who is assigned to arrive at the end of another officer’s shift – to relieve them of their duties...

Remote Monitoring Station - Synonymous with Alarm Receiving Center (ARC) and Security Operations Center (SOC), this is a location that monitors signals...

Remote Video Response - An action completed at a remote video response center. Remote video response is when an intruder or environmental disturbance...

Rental Program - This most-common program includes full cleaning services, repairs, size changes and upgrading of uniforms throughout a multi-year...

Repairs - This is typically associated with mending of garments. I.E. sewing on buttons, patching, repairing belt loops and/or fixing...

Replacement - This is a term associated with removal of product that does not meet industry or customer standards and is replaced with...

RFP or Request for Proposal - A solicitation sent out by a client to potential security vendors, asking them to provide written bids or proposals for security...

Rodent - The largest group of non-flying mammals which includes mice, rats, hamsters, guinea pigs, beavers, muskrats, porcupines,...

Rodent Bait Stations (RBSs) - Bait boxes placed around the exterior of the facility, typically 150 to 200 feet apart. RBSs are intended to attract rodents...

Roll-Off (ROL or R/O) - The 3rd most common type of vehicle and container combination, roll-off systems are used for large quantity waste applications...

Rollover Clause - See “Auto-Renewal”

Route Manager (RM) - See “District Manager.”

Route Sales Representative (RSR) - See “Driver.”

Ruin - See “Abuse.”

Safety Data Sheet (SDS) - The (SDS) or Safety Data Sheets accompanies the product label and provides the following: Identification: for the product...

Satellite - See “Branch.”

Satellite or Satellite Office - This is a typically the smallest local office of a manned security vendor. A satellite office usually has minimal or no permanent...

Schedule or Security Schedule - In a manned security environment, this refers to the overall shift structure and work hours for all the security officers...

Scope of Work or Statement of Work (SOW) - This is a portion of a contract document, sometimes added as an Amendment, that describes the extent of the security services...

Scrap - Materials, usually metal, discarded from manufacturing operations that may be suitable for reprocessing.

Security Officer (SO) or Officer or Security Guard (SG) or Security Professional (SP) or Guard - These are all terms used to describe employees of a manned security vendor who act in a protective capacity, providing physical...

Security Operator or SOC Operator - A security operator is an employee of the remote monitoring station or SOC who monitors the operator nodes during a day or...

Security System - A system that aims to protect a site from threats to the site. This system can be a connected network of cameras, audio output...

Service Charge - See “Environmental Charge.”

Service Manager (SM) - See “District Manager.”

Service Sales Representative (SSR) - See “Driver.”

Shift Differential - This is additional pay (above a typical pay rate) offered by a security vendor for shifts that are considered less desirable,...

Shortage - This is a lack of merchandise causing a customer to run out before the next scheduled delivery, i.e., an employee turns in...

Site Owner - The individual who occupies a site, who is not necessarily contracted into the remote monitoring agreement unless they are...

Size Changes - See “Exchanges.”

SLA or Service Level Agreement(s) - SLAs are measurable expectations written into contract documentation that are intended to hold security vendors accountable...

Sludge - A semi-solid residue from air and/or water treatment processes, usually related to special or hazardous waste streams.

SOC or Security Operations Center - Alternatively pronounced “sock” or “S.O.C.”, this is a facility staffed by a security vendor that provides communications...

Special Size Charge - See “Oversize.”

Special Waste (SPW) - Manifested waste materials such as asbestos, contaminated soil, filter cake, etc. that are disposed of at some but not all...

Spray Adjuvant - Any wetting agent, spreading agent, deposit builder, adhesive, emulsifying agent, deflocculating agent, water modifier, or...

Square Feet - The measurement of length X width, typically used to calculate broadcast treatments like lawns or athletic fields.

Tactical Vest - See “Ballistic Vest”.

Target Pest - The specific Pest you have identified and plan to treat for.

Taser™ - This is the brand name of a hand-held, non-lethal weapon that can be used to electrically stun or incapacitate an assailant....

Therm - Natural gas unit of measurement.

Threshold Level - The maximum pest population tolerated before additional pest control measures are implemented.

Time of Use (TOU) - Determining factor in pricing, generally broken down into on-peak, mid-peak, and off-peak periods.

Tipping Fee - A fee paid by anyone disposing of waste at a landfill or transfer station. Usually billed in ton units.

Toter - Another term for a small plastic waste container on wheels.

Tour - See “Guard Tour”.

Transfer Station - Facilities where MSW is unloaded from collection vehicles and briefly held while it is reloaded onto larger, long-distance...

UBOT - See “NBOT”.

Unarmed or Unarmed Officer - This refers to manned security services where the security officers do not carry or use a firearm. In some cases, the term...

Undersize Charge - See “Oversize.”

Uniform or Security Officer Uniform - This is the uniform (shirt, pants, shoes, jacket, etc.) that a security officer wears while on-duty. Security officer uniforms...

Vehicular Patrol - This is a driving route that a security officer would take during his/her shift to check places of interest, concern, or...

Video Analytics - Software that automatically detects intruders or unusual activity by interpreting movement and other variables. The software...

Video Motion Detection (VMD) - Not to be confused with video analytics. Video motion detection uses the camera’s image to identify alarms, as does video...

Visually Confirmed/Verified - When an individual, normally located remotely and at a remote video response center, confirms the cause of an alarm by viewing...

Wage Rate - This is the amount of money that a security officer earns for every hour he/she works. Wage rates can vary significantly...

Waste-to-Energy Facility - A facility where waste or decomposed waste is used to create an energy source, frequently using waste incinerators or landfill...

Wastewater Charge - See “Environmental Charge.”

Weed - Any plant in an unwanted place. (a) Broadleaf weed is a dicot plant (two or more leaves). (b) Grassy weed is a monocot plant...

White Office Paper (WOP) - General business paper in shredded or un-shredded form. This waste stream generally has some value at market.

Wood Waste (WW) - Items like pallets, crates, sawdust and other related wood products. This waste stream generally has some value at marke...

Essential Procurement Terminology